Returning Students

Residence halls and apartments close for the fall semester following the completion of final exams.

  • All residents must vacate 24 hours after their last final OR by 10am on Saturday, December 21, 2019.
  • Residents who do not vacate by the deadline are subject to a $100.00 Late Check-out Fee. The fee will be assessed to the resident’s Student Account.

Departure Form – Complete Online By Noon on November 21, 2019

To assist the Office of Residential Living in providing services and staff according to residents’ needs. Please complete this form. Each resident should submit their own response. The form takes no more than 3 minutes to complete.

If you are unsure of your plans, please complete the form to the best of your ability no later than Noon on November 21, 2019.

Closing Information

If you are returning to your same room/apartment in Spring 2020, you do not return your room key. Remember to take all essential items (medicines, passports, etc.) with you when you leave. Residents who do not vacate by the deadline are subject to a $100.00 Late Check-out Fee. The fee will be assessed to the resident’s Student Account. No one will be allowed access to their rooms until re-opening at 10am on January 7, 2020. ​

Before You Leave – Closing Checklist

  • Inspections will occur before and/or during winter break. Fees for any damages observed will be will be assessed to your Student Account.
  • Defrost and clean your refrigerator. Dispose of all perishable food. Unplug your personal refrigerator. Do not unplug University-provided refrigerators.
  • If you have a medical necessity to leave your personal refrigerator plugged-in, you must coordinate this in advance. Please email residentialliving@georgetown.edu with this request. 
  • Pack all necessary items you will need during break considering that you will not be permitted to return to your space until spring opening. A limited number of moving carts will be available at the RHOs.
  • Unplug everything (except University-provided refrigerators), including mini-fridges, televisions, lamps, etc.
  • Close and secure all windows and doors. Windows left open may cause pipes to freeze and burst, causing water damage.
  • Turn heating units in your room/apartment to “medium,” or 60 degrees. Do not turn off heat.
  • Any Residential Living furniture (i.e. lounge furniture) found in student rooms during inspections will result in disciplinary sanctions.
  • Take out all trash to designated trash areas to avoid the spread of pests. Exterminators will be spraying most rooms, apartments, and townhouses over the break.

RHO Information

Package Delivery

  • RHOs will “freeze” package delivery beginning Saturday, December 14, 2019. Please note that carriers will hold or return-to-sender packages received after that date. Since you will not be able to retrieve packages during the time the RHOs are closed, please be sure that medications and other essential items will arrive before December 14th.
  • All packages remaining in the RHOs after Wednesday, December 18, 2019 will be returned to their respective carrier. Be sure to pick up your packages before you leave for the winter break.
  • Package deliveries will resume on Monday, January 6, 2020.  Packages shipped to arrive prior to this date might be returned-to-sender by the carrier since the RHOs are closed.

Study Days/Finals/Closing RHO Hours:

Not Returning / Switching Rooms

  • If you are not returning to campus for Spring 2020 (graduating, taking a leave of absence, transferring or withdrawing) you must submit a Housing Drop Form in The Office of Residential Living (Harbin 100, Monday-Friday, 9 am-5 pm).
  • All personal belongings must be removed and the space should be cleaned.
  • Items left behind will be boxed by Residential Living at a rate of $100 per box. Boxing fees will be assessed to the resident’s Student Account.
  • Return key to your designated RHO by 10 AM Saturday, December 21. A receipt will be e-mailed to you the following day.
  • If you need to return your key while the RHO is closed, please place your key in an Express Check-out Envelope available at your RHO.
  • Fill out the information requested. Retain the top part of the envelope as your receipt. Drop the envelope in the black dropbox located at the RHO.
  • Keys not returned to the RHO will be considered non-returned keys and subject to a $200 fee. Fees will be assessed to the resident’s Student Account.
  • If you submitted a room change request for Spring 2020, your spring assignments will be available in early December through Hoya Housing. Please be aware that you will not be able to decline the room offered.
  • Students who are changing to a new spring assignment must have all personal items cleared from the bed, desk, dresser and closet—and packed—before you vacate for winter break.

Important Dates

  • December 9: 24 hour quiet period begins at 10 PM
  • December 20: O’Donovan Dining Hall closes at 2:30 PM (Fall 2019 Meal Plan Ends).
  • December 21: Residence halls & apartments close at 10 AM
  • January 7, 2020: Residence halls & apartments open at 10 AM. There are no early arrival options.
  • January 8: Spring 2020 classes begin
    *University offices, including the Office of Residential Living, will be closed December 21, 2019 through January 1, 2020.

Residence halls and apartments reopen at 10 AM on Tuesday, January 7, 2020. If you are a new student for spring semester (new student, returning from Study Abroad or Leave of Absence), please review the Housing Handbook for further details about spring housing.

Move in carts are not available to be reserved in advance, but can be checked out from the RHOs for use.

Parking is not permitted near residential facilities during weekdays. Vehicles may be ticketed by the Office of Transportation Management. Vehicles should plan to park in the Southwest Garage. On weekend days, parking may be permitted near the residential facilities depending on what is occurring on campus. Vehicles should plan to park in a campus garage. If parked on the roads surrounding the buildings, someone should plan to remain with the vehicle who can move the vehicle if required.

Important Dates

  • Non-graduating students must vacate residence halls, apartments, townhouses, and the University hotel 24 hours after their last exam or by 12:00 PM (noon) on Sunday, May 10, 2020.
  • Graduating seniors are required to move out by 12:00 PM (noon) on Monday, May 18, 2020.

Move Out Procedures

Students must leave campus 24 hours after their last exam or by 12:00 PM (noon) on Sunday, May 10, 2020. Only graduating seniors and students approved for May Transition Housing may remain in campus housing past closing.

Vacating requires that you move-out, remove all your belongings from your residence and community room, and return your key to your RHO.

Students who do not comply with regulations regarding the vacating of rooms will be subject to room occupancy and/or storage fees. Fees will be charged for belongings left with roommates. Those belongings will be moved out of the room and the student will assume full responsibility for any losses.

Prior to move-out, students are responsible for the following:

  • Remove all personal belongings from your residence. Items left in rooms after closing will be donated or disposed of. The University assumes no liability for items left behind. All University furniture must be present, fully assembled, and in good condition, in order to avoid damage charges.
  • Clean your residence, removing all personal belongings.
    • Special cleaning charges begin at $75 for rooms, $200 for apartments, and $225 for townhouses.
    • If you have a balcony, patio or backyard you are also responsible for cleaning that space. Do not leave University furniture outdoors.
  • Remove tape, nails, tacks, posters, photos, and message boards from your walls and doors.
  • Please dispose of trash and recyclables properly.
  • Do not leave rugs, mini-fridges, or other personal belongings on the floor or in the lobby. The entire community will be fined for improper trash disposal.
  • Remove bikes from University bike racks. Bikes left behind will be impounded and donated.
  • Bunked beds
    • In a room where beds must be bunked, leave them as is.
    • Bunking is optional for most residents of Darnall, Copley, New South, Harbin, McCarthy, Kennedy, Reynolds, LXR, and Village C. In these cases, residents must unbunk their beds and leave the pegs on one of the beds.
  • Please remember to lock doors and close windows when you leave to avoid damage/theft to your room, apartment, or townhouse after your departure. If you neglect to lock your doors and windows, you are responsible if damages are found or any furniture is missing during inspection.

Failure to complete these required tasks may result in charges being assessed to your student account.

Returning Your Key

Students must return their room key to their RHO at move-out. Failure to return the key will result in a $200 charge. If you return a key other than the one issued to you by Residential Living you will be assessed up to a $150.00 charge. You can verify your accurate key code by calling (202) 687-4560 or visiting by the Office of Residential Living in Harbin 100.

RHO hours will be limited during study days and finals.

  • When the RHO is open: Your key will be checked against your resident record. You will receive your key receipt via your University email account within 24 hours of check-out.
  • When the RHO is closed: Return your key by filling-out an express check-out envelope at the RHO. Fill out all information on the form, tear off the receipt for your records, place the key in the envelope, and place the envelope in the RHO’s dropbox. Please note that if an incorrect key is returned after hours, you are still subject to the $200 charge. In this case, proof of a return receipt will no longer be valid grounds for appealing the fee. 

Do not leave your key with your roommate, RA, Community Director, or another Hoya. If we do not receive a key from you by May 24, 2019, you will be charged $200 for a lost key. 

If you take the key home with you, you can mail it to the Office of Residential Living by Friday, May 24, 2019 in a padded envelope. Residential Living is not liable for envelopes received with no key inside due to poor packaging. Please mail key to:

100 Harbin Hall
Office of Residential Living
Georgetown University
Washington, DC 20057 

To appeal a lost key charge, you will need to produce the receipt you received when you returned your key. The last day to appeal this charge is July 19, 2019. Send appeals to residentialliving@georgetown.edu with your name, Spring 2020 room assignment, GOCard number, and a copy of your key receipt.

Room/Apartment/Townhouse Inspections

A member of the Residential Living team will perform a final inspection of your space after all residents have left.

Once inspections are completed, all final damage/cleaning charges will be billed to your student account and/or deducted from your deposit (applicable to seniors, only). Damage charges are assessed to student accounts.

Damage appeals may be submitted through your Hoya Housing portal within sixty (60) days of the charge’s posting date.

Trash & Donating Items

Dumpsters will be provided at the following locations: 

  • Harbin (on sidewalk adjacent to the loading dock of the Davis Performing Arts Center)
  • Village A (in Lauinger parking lot)
  • Alumni Square & Townhouses (on N Street)
  • Copley (road between Copley & Healy Hall)
  • Village C & New South (at Village C loading dock)
  • LXR – Nevils (in Walsh Courtyard)
  • McCarthy, Kennedy and Reynolds (at the stop sign between Harbin/Village C)
  • Henle Village (Back side of Darnall by CAPS and Reiss Loading Dock)
  • Darnall (Back side by CAPS)
  • University Hotel (Reiss Loading Dock/under Leavey Center bridge)

Move Out Drive

The annual Move-Out Drive is Georgetown’s end of the year contribution to our community and the environment. As students are cleaning out their room or apartment, they can donate their gently used items to local charities, helping support families in need in the Washington, DC area while also reducing the amount of waste going to landfills.

6 donation sites will be located around campus.

Please visit the Move-Out Drive website for a map of the donation sites, hours of operation, and more details about our partnership with local DC charities. 

Storage, Shipping, & Cart Reservations

A few words of caution. There may be other vendors who offer to mail or store your boxes.  Make sure the vendors you use are legitimate ones and keep a receipt for all monies paid and all belongings turned over. Know with whom you are working before making a commitment and keep their name and phone number until you return for the fall semester.

USPS and UPS will accept parcel post packages weighing no more than 70 pounds. Please note that no carriers provide pick-up service at residence halls or apartments. You cannot arrange shipping through the RHO or Guard Desks.

Cart Reservations

Moving carts will be available for reservation via your Hoya Housing portal beginning noon on April 27, 2020.

RCN Cable Service

From April 27 – May 18, 2020, you may return your RCN video equipment to your RHO during their operating hours (equipment should not be left when the RHO is closed).

You may also return equipment to the RCN Payment center at 5756 Georgia Ave NW, 20011 (Payment Center Hours: Mon-Fri 8:00am-6:00pm /Sat: 8:00am-2:00pm/ Sun Closed).

Make sure you request a receipt for your return!

Please call (877) 532-HOYA (4692) to disconnect your service. Only return your cable box, remote, and power cord please. We will not accept A/V, RCA, or HDMI cables. Without the return of all equipment and a request for disconnection, your account will continue to be billed.

Mail and Packages

Any First Class mail left behind in your mailbox will be forwarded to your home address. To update your address, visit your MyAccess page. If you have questions about mail in the summer, contact Mail Services at mailservices@georgetown.edu.

All packages for academic year residents that remain in the RHO will be returned to sender on May 24, 2020 or two weeks after they have been received; whichever date comes first. Please advise your family and friends not to send any packages that would arrive after you move-out. Ensure that you have picked up all your packages before you leave for the summer.

May Transition & Pre Session Housing

Visit the Transition Housing page for complete information regarding May Transition & Pre-Session Housing.

Parking

Georgetown University is a pedestrian-friendly campus. For the safety of pedestrians and motorists alike, vehicular traffic in the core of campus is limited to service, construction and emergency vehicles. It will not be possible for you to park near your student’s residence on the main campus. Parking locations are listed below and featured on this map.

Southwest Quad Garage (entry from Canal Road) is the primary guest parking area. This garage provides the best access to New South, Village C East & West, Harbin, Kennedy, McCarthy, and Reynolds. Free two-hour parking is available all day and evening. Let the attendant know that you on campus for move-out.

Leavey Garage (entry from Canal Road) provides the best access to Arrupe, Copley, Henle Village, Darnall, and the University Hotel. Free parking is available at designated spots on the P2 Level when entering the garage on the East side. Please consult the parking map linked above for the dates and times at which free parking is available. A Parking Attendant will be available at the entrance of the garage on most days to answer questions.

Lot 9 (entry from Prospect Street) provides the best access to Village A. Free two-hour parking is available May 6-20, 2019. Spots are available Monday-Friday after 5:00 PM and all-day on weekends.

For students living in Alumni Square, Townhouses, Nevils, and LXR, legal street parking is available near those residences. These are city streets and not subject to the University’s jurisdiction.

Remember, it is not possible to park near your student’s on-campus residence. All drivers must obey posted signs and avoid parking in designated fire lanes and other reserved areas. The Office of Residential Living is not responsible for any ticketing or towing that may occur.

Georgetown University Move-In will take place over the course of 7 days in order to de-densify the move-in process.

Students should arrive to campus as close to their assigned move-in time as possible to avoid long delays. Assignment move-in times were posted to students’ Hoya Housing portal on August 12th!

In order to promote physical distancing and reduce density in the halls, move-in this year will look different than in previous years. Below are a few items to be aware of as you plan your arrival:

  1. If you are experiencing symptoms consistent with COVID-19 or you are not feeling well, please do not come to campus. Please contact residentialliving@georgetown.edu for further information and instructions.
  2. We cannot accommodate special requests, early arrivals, or late arrivals.
  3. Everyone will be required to wear a face covering while on campus.
  4. Only students will be permitted to enter the residence hall and assigned room to move in their belongings. Parents, other family members, or friends will not be permitted to enter the residential buildings at any time.
  5. Pack light, and bring only what you need for the semester and what you can reasonably pack and carry home in a single trip. We recommend no more than two suitcases.
  6. Bring cleaning supplies, hand sanitizer, and wipes.
  7. Students should maintain a to-go bag, which includes prescription medications and eyeglasses, non-prescription medications, personal hygiene items, clothing for several days, face coverings, disinfecting wipes, and hand sanitizer that is easily accessible should staff need to enter their residence and retrieve items. 
  8. Bring a dolly or other items to assist with your move-in as we will not have volunteers available. A limited number of carts will be available on a first-come basis. If you choose to use a cart, each individual is responsible for its cleaning before/after use.
  9. Whenever possible, we ask students to use stairs to assist with traffic flow and practice physical distancing (six feet or more between individuals).

Pre-Arrival

Immunization Requirements

All students who are on campus are required by DC Law and CDC recommendations to submit information regarding their immunization and/or tuberculosis screening status upon matriculation. If you have not already submitted your immunization information, please do so immediately. The portal for submitting information can be found at georgetown.studenthealthportal.com  and is accessed via single sign on with your Georgetown NetID and password. Specific requirements and instructions are found within the portal. For students living on campus, a Spring 2021 Registration hold and $100 fee may result if all requirements are not met by September 1st.  If you have any difficulty submitting your information or have any questions regarding this process, please see the Student Health Center website’s immunization page and FAQ’s

Please submit any information or records that you do have as soon as possible. You can contact our staff by sending a secure message within the immunization portal. If you have specific requirements or documentation that is missing, our staff can assist you through messaging in the portal to clarify which requirements may be outstanding and schedule you to receive these at the Student Health Center once you arrive on campus.  A patient registration form for MedStar Health and the Student Health Center is available in the immunization portal, completing this and submitting this prior to your arrival will simplify receiving care and communication regarding your care once you arrive on campus.

GOCard
GOCard (Georgetown OneCard) is the official identification card of Georgetown University. GOCards provide access into residence halls and approved buildings, and can be used as a source of payment for books, supplies, and laundry. All undergraduate students can now add their GOCard to Apple Wallet or Google Pay.  

If you have not set up your GOCard Mobile Student ID, please:

  • Review hardware requirements to see if your mobile device is compatible.
    • iPhone: iPhone 6, iPhone 6 Plus or later; iOS 12.2 or later
    • Apple Watch: Series 1 or later, and watchOS 5.2 or later
    • Android: version 5.0 or later
  • Upload a photo
  • Enroll in DUO two-factor authentication, which is required to access your Mobile Student ID.
  • Download the Transact EAccounts app from the Apple or Android app store and follow the in-app directions to set up your Mobile Student ID.

For more information, please visit the GoCard website or contact help@georgetown.edu or 202-687-4949 with questions.

Storage Retrieval from Spring 2020

For those students that departed campus last spring, we want to acknowledge that it was a difficult period and appreciate everyone’s understanding and support for a complex and quick transition.  Any items that were packed by Hilldrup or managed through The Corp will be available once you return.  Whenever possible, items packed by Hilldrup will be placed in your room prior to your arrival on campus.
Unauthorized Early Move-in
Students who arrive on campus without approval may not be accommodated until the approved move-in date.  Any student who moves in but has not been approved will be charged a $200 fine. Keys and GOCard access will be declined until your approved move-in date.

Traveling to Main Campus

Main Campus Address

  • All students traveling to DC should enter campus via the Canal Road entrance.
    • For GPS purposes, use 3611 Canal Road NW, Washington DC, 20007 as the destination.
    • Please review the Move-In Map

Parking and Transportation

  • Parking is available in the Southwest garage and is free for two hours.
  • Vehicular traffic and street parking are not permitted on campus and cars found in violation will be ticketed. 
  • If parking on city streets, obey posted parking signs. Use Canal Rd to enter campus
  • Reservoir Road does not currently offer an entrance to the university.
  • All keys will need to be picked up from Healey Family Student Center during your assigned move-in time.

Specific Information for those Traveling to East Campus (Alumni Square or Townhouses)

  • Students living in Alumni Square and Townhouses can instead park in the Georgetown neighborhood, as close to their residence as possible. 
  • All keys will need to be picked up from Healey Family Student Center during your assigned move-in time.
  • Townhouse residents can use their street addresses to determine where they should park.
  • Alumni Square residents should check which street their apartment is located on.

Taxis, Ubers/Lyfts, & Other rideshare Services

  • Please select the corner of 37th Street & P Street NW for your destination. There will be no move-in services (unloading assistance, moving carts, etc.) at that location, but it is the best place to be dropped-off and enter campus on foot.

Oversized Vehicles

  • The University strongly discourages the use of moving vans, box trucks, trailers, and roof racks. We reserve the right to turn away any vehicle that is deemed to be too large.
  • Please note that vehicles unable to make a 6’6” clearance will face additional delays during the move-in process.

What to Expect on Campus

Check In

  • Students should proceed to the Healey Family Student Center (HFSC) to check-in.  
  • Only students will be permitted to enter the Healey Family Student Center and your apartment.  Family members are able to assist students in moving items while in an outdoor location. Face coverings and proper physical distance apply. 
  • If you wish to spend time with your family (e.g., a meal together), please ensure that you do so before arriving on campus as there will not be time once you arrive.

During check-in, all students will:

  • Conduct your first on-campus COVID-19 test with One Medical
  • Sign up for the required additional tests
  • Pick up your Georgetown University welcome kit and a meal
  • Check-in with the Office of Residential Living to receive your key to your Fall 2020 room assignment

To aid with contactless move-in, you will receive a QR code by email the week of August 17. Please either print out this code or have it available on your mobile device when you arrive.

Once you receive these materials, you should head back to your apartment to move in your items and start your quarantine period.  You will not be able to obtain your key until you have scheduled your additional tests.

Quarantine Wraparound Services

During the self-quarantine period, students are required to stay in their assigned apartments for the duration of their quarantine with the exception of trash disposal, laundry and emotional support animal or service animal care. When using the laundry room note that one person per laundry room, face coverings and physical distancing will be required. Students are not permitted to host any guests while in quarantine or while their apartment roommates are in quarantine. Students may leave the apartment for COVID-19 testing and medical appointments.

GOCard

Your GOCard is now on your phone! With the new GOCard Mobile Credential, cardholders can use their iPhone, Apple Watch, or Android device to get into their residence hall, print documents at the library, pay for lunch, or shop on & off campus at accepting locations.

Cart Availability

There will be limited carts available on a first-come, first-serve basis, but we encourage you to bring your own dollies or carts.

Testing

  • After you have moved in all your items, completed your errands and said goodbye to your families, you must be tested. 
  • Your on-campus test must be completed within 24 hours of your arrival, then again within five days. 
  • If you completed an at-home testing kit, you must still be tested on the day of your arrival. After testing you will follow the below guidelines for on-campus quarantine expectations.

Quarantine Steps

  • Students will be required to self-quarantine for 14 days in your on campus apartment if traveling from a high-risk area or international location. Students traveling from other U.S. locations will need to self-quarantine until they receive negative test results from the test they take upon arrival to campus. 
  • If any of these test results are positive, you will receive guidance and support for entering isolation and receiving care. 
  • The university will provide meals and other services for students while in self-quarantine; adhering to your assigned move-in date and time ensure you receive these meals and services. 

For other questions about COVID-19, contact the Georgetown University’s Main Campus helpline at 202-784-3510 (9 a.m.-5 p.m. EDT Monday-Friday) or email covid19-questions@georgetown.edu.

Mail & Packages

The University has transitioned to a universal mail and package system managed by Auxiliary Business Services; packages will no longer be delivered and distributed out of individual Residence Hall Office locations. 

Mail Services is temporarily distributing letter mail and packages out of McShain Small. Students can pick up their mail and packages Monday – Friday, 10 AM – 4 PM. GOCard identification is required to pick up any student mail or packages. Learn more on the Auxiliary Services website and email questions to auxiliary@georgetown.edu.

Please address all letter mail and packages in the following format:

Residence Halls & Apartments address format:

Student Full Name
Building and Room Number
Georgetown University
3700 O St N.W.
Washington, D.C. 20057

Townhouse address format:

Student Full Name
House Number Street N.W
Washington, D.C. 20007

Health & Safety Expectations

Georgetown has established a set of common expectations, guidelines and safety measures to ensure day-to-day activities support public health efforts to mitigate infection risks. As a reminder, you must sign the Georgetown University Community Compact to gain access to campus buildings.  To sign the compact, please log into the GU360 website, click on the “Fall 2020 Affirmation” icon and follow the instructions. You must sign the compact to gain access to campus buildings.

  • Individuals on campus must wear a face covering over their nose and mouth at all times except when they are alone in their room or office, when they are eating with appropriate physical distancing, when they are in their personal residence without guests, or when they are engaging in outdoor exercise, provided that they are exercising in a space in which they can and do maintain 6’ of distance from other people.
  • You are not permitted to organize or attend parties or gatherings of more than ten people on or off campus. If you participate in a gathering of more than ten people, regardless of the host, you will be subject to disciplinary action under the Code of Student Conduct
  • If you live in assigned university housing, you are not permitted to have any guests in your assigned residential facilities—with the exception of other Georgetown students approved to live on campus, in groups of ten or fewer.
  • Students living on campus during this time may be exposed to health risks associated with COVID-19 that may result in illness. The University cannot control or prevent this risk. 
  • As this is a rapidly changing situation, University staff will continue to take steps they determine to be in the best interest and safety of the campus community and/or appropriate based on operational reasons. This may include temporarily or permanently moving or removing students from their assigned apartments, and altering or stopping services or resources available to students living on campus.
  • It is critical that students comply with all University rules, policies, guidance and directives during this time. It is also expected that you comply with all directives from the DC government.