Quarantine & Isolation

For the most up-to-date information on Georgetown’s policies and procedures for COVID-19 quarantine and isolation please review the university’s resource page.

You may also review the university’s fall 2020 plan and frequently asked questions, call the university helpline between 9:00am – 5:00pm EDT Monday to Friday at 202-784-3510, or email covid19-questions@georgetown.edu for assistance.

To contact One Medical, Georgetown’s partner for COVID-19 testing and daily self-attestations of symptoms, call 1-888-ONEMED1 (1-888-663-6331) or email hello@onemedical.com.

Frequently Asked Questions

You will be notified by someone from the Public Health team/Care Navigator (PHT/CN) when you can break their quarantine. You should not leave quarantine, until you are expressly given permission.

You should isolate in your bedroom and pack what you will need for isolation.

Result received from One Medical

Once you receive your test results, a Care Navigator will reach out to you to begin the process of moving you to an isolation space. Care Navigators will monitor test results 7 days a week.

Result received from another platform

Please send an email to covid-19-test-results@georgetown.edu immediately.

Georgetown University staff members from the Office of Residential Living and other campus offices will get you your key and help you relocate to your isolation space.

Your Care Navigator will provide you with more detailed information.

In order to limit exposure, staff will not be able to retrieve any items from your semester apartment. Please double check your go bag before leaving your semester apartment to ensure you have everything you need.

No, Georgetown University needs your help in limiting exposure of the virus as much as possible therefore no visitors will be allowed in isolation spaces.

  • Quarantine in your apartment (stay in your bedroom as much as possible) and call the Student Health Center at (202) 687-2200.  
  • If symptoms are severe, get to a hospital.
    • If you need to speak to a doctor or nurse practitioner after Student Health Center after business hours for an urgent health problem, please call the Medstar Georgetown University Hospital paging operator at (202) 444-7243, indicate that you are a student, and that you would like to speak to the doctor on call for the Student Health Center. The paging operator will contact the on-call clinician and that person will call you back at the name and phone number you provide (usually within 30 minutes).

Quarantine in your apartment and call the Student Health Center at (202) 687-2200.

  • If you feel the need to speak to a doctor or nurse practitioner after Student Health Center after business hours for an urgent health problem, please call the Medstar Georgetown University Hospital paging operator at (202) 444-7243, indicate that you are a student, and that you would like to speak to the doctor on call for the Student Health Center. The paging operator will contact the on-call clinician and that person will call you back at the name and phone number you provide (usually within 30 minutes).

If your roommate tested positive for COVID-19, you’ll either learn this information because they’ve shared this with you or you will receive instructions from a University Care Navigator informing you to quarantine in your apartment. 

If your roommate informs you of their positive test result, quarantine in your apartment until a care navigator reaches out to you with further information. Care Navigators will monitor test results 7 days a week.

To learn more about the requirements of Quarantine please visit the University’s resource page (new window).

If your roommate tests positive, they will be temporarily relocated out of your apartment into an isolation space.  Once this happens, common areas of your apartment will be cleaned by a company that specializes in these types of cleaning.